01753 858196 info@boxsash.com

Sash Windows Suffolk

How to care for sash windows?

After you’ve had sash windows in Suffolk installed, you need to do a bit of light reading to find out how best to look after them so they stand the test of time. Here are a few tips to help you clean your windows and make sure your new investment is properly cared for over the years.

Do it regularly

You should clean your windows periodically to ensure they stay looking good. How often will depend on where you live and the environment your windows have to face, but it makes sense to give the frame a good clean whenever you come to polish up the glass.

What to use?

To lubricate the sliding parts of your sash window, using something like a beeswax polish or a silicone spray. Never use oil-based products on your new windows. When cleaning the glass, use something like a clean cloth and washing up liquid and warm water. Don’t use solvent-based cleaners as these can scratch your windows and leave permanent marks on the glass.

Check the drainage holes

Over time, the drainage holes in your window can become blocked so as you’re cleaning always check that they’re clear to make sure they drain water away properly.

Be careful with the external travel stops

You might want to remove the external travel stops for cleaning and if so, just make sure that you don’t slide the sash as this could see the balances overstretched. This will permanently damage your sash windows.

Use long-lasting paint

When having your windows installed or if you’re giving the paintwork a bit of a refresh, choose along-lasting paint as this can really help you keep your windows in good condition.

Get the experts in

Yes, you should be inspecting your windows at least once a year but it’s also wise to call in qualified and professional sash window repair companies every four years or so to avoid any big problems in the future. Common issues include sticking windows, cracked paintwork, broken cords, failed putty and timber decay.

Choose products with a lifetime guarantee

Here at Box Sash Windows, our timber windows come with a lifetime guarantee. If any of the parts required need replacing, we’ll supply them free of charge. Details of your installation are kept on file so we can easily and quickly source the parts required.

Key Benefits


Crafted from the highest quality prime African hardwood, our windows and doors offer a range of unparralleled beauty and performance with lifetime guarantees.


Our windows and doors are double glazed with safety glass, and come with a premium quality locking system for your complete peace of mind.

Low Maintenance

Our beautiful traditional timber windows require minimal care and attention to keep them looking and working in premium condition for a lifetime.


We use seasoned prime natural African hardwood from Forestry Stewardship Council certified sustainable sources, combining elegance with environmental responsibility.

Lifetime Guarantee

For complete peace of mind our superior quality timber products come with a lifetime guarantee, plus a 5 year guarantee on all parts, all insured by the Independant Warranty Association.


Featuring classic mouldings, traditional timber horns, and counter-balance, pulley and cord systems, our inidvidually crafted windows and doors deliver a truly authentic feel.


Our products are finished with a high quality micorporus paint,  offering optimum, long-term resistance to the elements and easy maintenance.


Combining style and performance, our windows and doors are designed for maximum comfort and sealed against draughts, damp air, noise pollution and dust.

Energy Efficiency

A traditional product does not mean compromising on modern performance. Our flush sealed Argon filled windows prevent heat loss, helping you lower your energy bills. Beauty and performance combined.

The Original Box Sash Windows Company

The Joinery
29-30 The Arches
Alma Road

01753 858196